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Cost-Effective Staffing Solutions for Your Healthcare Practice

Learn how a HIPAA-Certified Healthcare Virtual Assistant can streamline the administrative tasks in your practice.
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Let a Medical Virtual Assistant Manage These Tasks While You Focus on Providing Patient Care

Our HIPAA-certified Medical Virtual Assistants are skilled in supporting healthcare practices ranging from individual providers to large group practices.

Virtual Medical Receptionist

Virtual Medical Receptionist

Seamlessly manage patient interactions, appointment scheduling, and front desk tasks—ensuring a smooth and professional experience for every caller.

Virtual Admin Assistant

Virtual Admin Assistant

Seamlessly manage patient interactions, appointment scheduling, and front desk tasks—ensuring a smooth and professional experience for every caller.

Virtual Billing Specialist

Virtual Billing Specialist

Seamlessly manage patient interactions, appointment scheduling, and front desk tasks—ensuring a smooth and professional experience for every caller.

REAL RESULTS. REAL IMPACT.

Our Impact in Numbers

At GMVA, we empower medical practices with reliable, cost-effective virtual staffing solutions that enhance efficiency and patient care. Our dedicated team of highly trained professionals seamlessly integrates into healthcare workflows, helping providers reduce administrative burdens and focus on what matters most—delivering quality care. With a strong track record of client satisfaction and proven results, we continue to be a trusted partner for medical practices nationwide.

65

%

Avg. Cost Savings

1

000+

Medical Virtual Assistants

50

+

5-Star Reviews

95

%

Client Retention Rate
Doctor
ONGOING SUPPORT FOR YOUR PRACTICE

GMVA's Dedicated Management Team

With GMVA, you’re never alone in managing your Virtual Assistant. Our Virtual Medical Managers (VMMs) integrate MVAs into your existing workflow, provide ongoing coaching, and offer continuous support to your team. They track productivity, share key insights, and recommend ways to optimize your MVA’s impact. With our expert management team by your side, you get the support you need—every step of the way.

Listen to GMVA Medical Virtual Assistants in Action

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About Our Medical Virtual Professionals

Medically Trained

Our Medical Virtual Assistants have been extensively trained to perform many of the most common tasks in medical practices and hospital systems.

100% HIPAA Compliant

All of our Medical Virtual Assistants receive training on proper privacy practices and complete a HIPAA training program. Our IT team conducts regular audits for PHI.

Use Any EMR/EHR

Your Medical Virtual Assistant will utilize the same tools, systems, and processes currently being used in your business.

Same Person Everyday

Our clients are able to work with the same Virtual Assistant everyday to ensure consistency and allow for a long-term working relationship.

Virtual Medical Managers

Our Virtual Medical Managers (VMMs) will help oversee your Medical Virtual Assistant to ensure they meet the productivity standards set by the practice.

Save Thousands Per Year

Compared to an in-house employee, Global Medical Virtual Assistants can reduce operating expenses by up to 63% and save you thousands of dollars per year.

Why Practices Love Working With Us

GMVA is here to make your practice management easier. Don’t just take our word for it.

"Global Medical provides outstanding services for the needs of our busy medical practice. The team of VA's is incredibly competent, reliable, and impeccably eager to find efficient ways to assist. Our VA's are managed very well by their leadership team, and we truly do not know how our onsite team could get by without them."

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Jennifer Christensen

GMVA Client

"We have had nothing but great experience working with Global Medical Virtual Assistants. They are able to quickly respond to our staffing needs and bring top quality assistants to our complicated workflows."

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Owen Falk

GMVA Client

"We have had a phenomenal experience working with Global Medical Virtual Assistants in both our call center and billing team. Their team has seamlessly integrated into our operations, becoming an invaluable part of our day-to-day workflow."

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Ryan Flood

GMVA Client

"Wow—I can't say enough AMAZING things about the GMVAs! After working with them for almost 2 years in a fully remote, fast-paced setting, I am beyond impressed by their adaptability, eagerness to learn, and ability to handle challenges with grace. Their growth, attention to detail, and hardworking nature make them one of the best teams I've ever worked with."

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Hana Chung

GMVA Client

"We've had a great experience with Global Medical Virtual Assistants. Both the leadership team and the individuals who assist with daily tasks are timely and responsive. They were able to help us quickly staff up when we needed additional staff to help with high growth demands."

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Nicole Faulhaber

GMVA Client

"IL is always very difficult to staff due to low unemployment rates. We had a lot of success with Global Medical Virtual assistants as they are able to take over the busy work to assist your current staff. As the company grows, the staff at global medical lightens the load on the existing staff so that they are able to do more value added things. Very highly recommended."

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InVia Fertility

GMVA Client

"Working with Global Medical VA has become an incredible partnership. They have provided us with the essential support our company requires. Nicole, has been an amazing addition to our team and has quickly pick up tasks, and improve our efficiency."

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Jazmen Dumbauld

GMVA Client

"Incredible experience with Global Medical Virtual Assistance. The leadership and talent is best in class. They are part of our team, culture and the Liquid family. The work ethic is strong and they are always learning & growing. Truly the best."

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Christine Ricci

GMVA Client

"My company has been working Global Medical for several years now and it has been such a great experience so far. Every single VA that we have integrated to our team has been wonderful, they always have a great attitude, always work hard and soo easy to adapt to process and procedure changes."

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Martha Quinn

GMVA Client

"I am very happy to say that we are incredibly impressed with the quality of work that our VAs from Global produce. They have outstanding attitudes and work ethic. I was very skeptical at first, but now after well over a year of working with them I could not recommend them enough."

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Chris Fredericksen

GMVA Client

"We have been using Global Medical VA since 2021, and the experience has been outstanding! Their virtual assistants are not only professional and knowledgeable but also incredibly reliable and efficient. The support they provide has been invaluable to our practice, allowing us to focus more on patient care while they handle the administrative tasks with precision."

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Diane Fay

GMVA Client

"I'd like to recognize Global Medical Virtual Assistants and all the employees who help make our working environment fun and productive! All my team members are amazing and show great problem-solving skills and time management skills. They are an amazing group to work with!"

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Elizabeth Morales

GMVA Client

"Global Medical is by far the best partnership I have experienced to date. They adapt to constant change, are eager to assist, and communicate clearly and effectively. Their positive attitudes are beyond 'teachable' and we couldn't imagine business without them!"

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Shando Newell

GMVA Client

"Since March 2024, I have had the privilege of working closely with the Global Medical Team. Your proactive approach, responsiveness, and high level of professionalism have truly stood out, making a tangible difference in the experience and outcomes of the patients we serve at Innovation Fertility."

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Kathy Houser

GMVA Client

Click here to read more 5-star reviews!
WHO WE ARE

Our Mission

At Global Medical Virtual Assistants, our mission is to revolutionize healthcare support by providing expertly trained virtual medical assistants who enhance the efficiency and effectiveness of medical practices worldwide. We are committed to delivering exceptional service, ensuring patient confidentiality, and empowering healthcare professionals to focus on what they do best—caring for patients.

Questions?
We're Here to Help

What is a Medical Virtual Assistant (MVA)?

A Medical Virtual Assistant (MVA) is a highly trained professional who provides remote administrative and operational support to medical practices. They specialize in tasks such as appointment scheduling, patient communication, insurance verification, billing, data entry, and other essential back-office duties.

Our MVAs are HIPAA-compliant, ensuring the highest standards of patient privacy and confidentiality. They integrate seamlessly into your practice, helping to reduce administrative burdens, improve efficiency, and allow your team to focus on delivering exceptional patient care.

How are your MVAs trained for HIPAA compliance?

Our Medical Virtual Assistants undergo rigorous training to ensure full compliance with HIPAA regulations. This includes in-depth education on patient privacy, data security, and handling protected health information (PHI) securely.

We also conduct regular compliance audits, refresher courses, and performance evaluations to maintain the highest standards. Additionally, our IT systems are designed to safeguard PHI, ensuring a secure and compliant environment for all interactions.

With these measures in place, you can trust that your patients’ sensitive information is handled with the utmost care and confidentiality.

Do you offer part-time availability?

We currently only offer full-time availability (40 hours/week) for our dedicated Medical Virtual Assistants. 

How will my Medical Virtual Assistant be managed?

Your medical virtual assistant is overseen by our experienced Virtual Medical Managers (VMMs), who act as your main point of contact. They ensure your assistant integrates seamlessly into your practice, aligns with your workflows, and delivers exceptional support.

Our VMMs provide regular oversight, performance evaluations, and ongoing training to keep your virtual assistant operating at the highest level. With open communication and proactive problem-solving, we’re here to ensure your experience is smooth and stress-free.

What medical specialties are supported by GMVA's services?

Our Medical Virtual Assistants are experienced in supporting a wide range of medical specialties. These include, but are not limited to:

  • Primary Care
  • Dermatology
  • Mental Health and Psychiatry
  • Orthopedics
  • Podiatry
  • Dental
  • Fertility and Reproductive Medicine (IVF)
  • Cardiology
  • Pediatrics
  • Gastroenterology
  • Physical Therapy
  • Obstetrics and Gynecolgy
  • Rheumatology
  • Neurology
  • Pain Management
  • Internal Medicine
  • and many more!

Each MVA is trained to handle the specific administrative and operational needs of your specialty, ensuring seamless integration with your workflows. If your specialty isn’t listed, let us know—we’ll tailor a solution to fit your practice’s unique needs.

What tasks can a Medical Virtual Assistant manage for my practice?

Medical Virtual Assistants can help with a variety of administrative tasks to lower your costs and save you more time.

This includes prior authorizations, insurance verifications, front desk triage, calendar management and scheduling, database management, and so much more.

If it’s done on the phone or a computer, there is a good chance our Medical VAs can handle it for you.

Ready To Get Started?

Schedule your FREE Strategy Session to learn how Medical Virtual Assistants can help your practice overcome administrative and staffing challenges.

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