In this episode, Beth Lachance, CEO of Global Medical Virtual Assistants (GMVA), shares how medical practices, hospitals, and physicians can grow more efficiently by integrating remote medical professionals into their teams.
Beth debunks the myth that virtual assistants only handle basic admin tasks, and explains the wide range of high-impact support they provide—from clinical coordination to revenue cycle management.
Topics covered in the episode include:
When and why to hire a medical virtual assistant
The difference between outsourcing and insourcing
How to deliver a “white-glove” patient experience with virtual support
The top 5 areas where VAs can make a measurable impact
What hospital leaders really think about remote workers
How much time and money practices can save by working with GMVA