---
title: "Virtual Assistants in Healthcare: Improving Efficiency and Scalability"
description: Discover how GMVA is transforming medical practices with strategic virtual support, boosting efficiency, and improving work-life balance.
---

[GMVA Podcasts ](https://gmva.com/podcasts)

# [Virtual Assistants in Healthcare: Improving Efficiency and Scalability](https://gmva.com/podcasts/providers-edge-podcast)

 Written by [Global Medical Virtual Assistants](https://gmva.com/podcasts/author/global-medical-virtual-assistants) | Jun 13, 2025 7:42:08 PM

 

 

## **Podcast Summary**

In this episode of *The Provider’s Edge Podcast*, our CEO Beth Lachance shares her journey from a career in healthcare to founding Global Medical Virtual Assistants (GMVA) — and how that pivot is now helping transform practices nationwide.

What started as an uphill battle to convince medical professionals that virtual support could work became a breakthrough moment during the pandemic, when remote staffing went from novel to necessary. Since then, GMVA has become a vital partner for practices looking to scale smartly, reduce burnout, and improve patient access.

**Highlights from the episode include:**

- **Recognizing a gap**: Beth explains how she saw the opportunity for virtual assistants in healthcare long before the industry was ready—and why that foresight paid off.
- **Scaling with purpose**: Learn how GMVA helps practices grow without overloading in-house teams, using trained, HIPAA-compliant medical virtual assistants.
- **Strategic delegation**: Beth dives into the importance of evaluating staff workload, offloading low-value tasks, and keeping top-tier clinicians focused on what they do best.
- **Team integration and morale**: Discover how GMVA’s model doesn’t replace staff—it strengthens teams, increases retention, and boosts morale.
- **Building operational freedom**: From daily admin tasks to revenue cycle support, Beth shares how VAs bring efficiency, flexibility, and renewed energy to healthcare teams.
- **A new era of work-life balance**: Beth opens up about entrepreneurship, leadership, and how medical business owners can build systems that support sustainable success.

[View full post](https://gmva.com/podcasts/providers-edge-podcast)

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