Hospital administrative work continues to escalate, fueled by insurance complexity, new laws and regulations, and the sheer volume of paperwork required to administer care and get paid for it. At the same time, an industry-wide staffing shortage is squeezing most hospitals across departments.
Simply put: hospitals are straining under the weight of more work than ever and not enough people to do that work.
Traditionally, hospitals have solved growing administrative workloads by simply hiring more staff. However, in today’s tight market, there are not enough potential hires to go around. For hospitals that do manage to staff up, turnover is high, hitting 30% – 40% annually for front-office and administrative support roles.
This is a systemic, not situational, issue that takes a serious toll on everyday workflows and employee morale. Directors, supervisors, and VPs who already have punch lists a mile long get caught in a constant cycle of recruiting, training, and retraining new employees. Too often, administrative and clinical staff step in to get the work done. But when nurses spend parts of each shift doing paperwork and dealing with insurance details, it undermines patient care.
It’s an untenable scenario for hospitals and the communities they serve.
Here’s where Global Medical Virtual Assistants (GMVA) shines. We are experienced healthcare generalists with an expansive expertise across many specialty healthcare sectors. GMVA is a workforce infrastructure partner that delivers a long-term staffing solution that:
GMVA gives hospitals and health systems a new way to solve administrative workload challenges without adding more people to manage. We work with your team to build scalable, flexible capacity that integrates directly into your existing operations.
We provide a highly trained and educated, HIPAA-certified and healthcare-focused virtual team backed by a secured platform that plugs directly into your hospital’s existing systems, workflows, and culture.
This isn’t outsourcing. GMVA is an insourcing partner where the hospital keeps full operational control while GMVA’s scalable and flexible team fills critical staffing needs for a sustainable long-term solution.
GMVA’s capabilities form a continuous administrative capacity layer across the hospital’s patient journey. From access and financial clearance through revenue recovery, we deliver a flexible platform that can land our experts into any areas of need.
Our partners realize improved hospital operations and financial performance across patient access touch points, including:
When it comes to cost, there are no pricing tiers or funky math. It’s one flat rate, per week, per GMVA professional. Just simple budgeting with lower staffing costs for your hospital’s decision-makers, giving them one less thing to manage.
With GMVA, hospitals are able to expand capacity without blowing up the budget, at a fraction of the cost of local hires. In fact, our partners realize typical savings of 62% over adding more full-time staff.
GMVA has over 1,500 medical professionals deployed across our healthcare provider partners, serving them for over seven years and enjoying 90%+ core client retention. We have received independent recognition from Inc. Magazine, Becker’s Hospital Review, and more.
Take a look at the bottom-line results:
A large hospital in New York had tens of millions in uncollected revenue from unsubmitted appeals and outstanding patient balances. GMVA started with 10 professionals and more than tripled that number as revenue recovery accelerated and ROI proved out.
As staffing pressures intensify and demands continue to grow, GMVA enables hospitals and health systems to stabilize workflows, protect revenue, and improve performance without the burden of hiring, training, and turnover.
To learn more about how your organization can scale operations, not overhead, by partnering with GMVA, visit: GMVA.com.