Workforce Infrastructure for Hospitals, Health Systems, and Physician Groups
GMVA is a scalable workforce that plugs into how your organization runs today. No permanent hires. No training. No turnover to manage. Just a proven model to increase capacity without adding headcount.
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The Workload is Growing. The Workforce is Not.
A New Model is Necessary.
Large healthcare organizations are being bombarded with more administrative work than ever. Authorizations, billing, scheduling, collections, and patient access all keep growing in volume and complexity. The workforce required to handle that volume is getting harder to hire and keep. GMVA’s model delivers the capacity these organizations need to keep up without disrupting how they already run.
GMVA Solutions: Scalable Administrative Capacity
GMVA’s workforce is built to fortify three areas where healthcare organizations often need extra support. Each one is staffed by HIPAA-compliant professionals who integrate directly into your systems and workflows.
Financial Clearance & Authorization Management
Eligibility, prior authorization, and clearance work handled before the patient journey begins, so everything remains on schedule.
Patient Access Operation
& Care Coordination
Our team is an extension of yours, safeguarding the patient experience from first contact forward.
Revenue Cycle Performance
& Recovery
Our team works to capture the revenue your hospital has already earned, working claim denials, aging A/R, and billing support like your team would.
Capacity That Scales With the Work
Keep up with changing workloads without long onboarding processes to manage, or severance packages to negotiate. GMVA provides a workforce infrastructure model that flexes quickly and easily on command.
A Workforce That Plugs Into Your Operations
GMVA is an insourcing partner. Our specialists operate inside your EHR, scheduling tools, and security environment, picking up the work your in-house team needs covered. There’s no IT integration needed and no separate reporting to reconcile.
Lower Cost. Total Control.
GMVA specialists cost a fraction of in-house FTEs. We bill at a flat weekly rate per specialist, with no hidden fees. You direct the work and keep full visibility of what’s getting done and for how much.
GMVA places trained specialists inside your existing systems to take on the authorization management, patient access, and revenue cycle work that’s outpacing your in-house team. They work inside the GMVA Secure WorkZone, with the GMVA Quality Assurance program (GQA) built into every workflow, and Virtual Medical Managers who oversee every engagement. The whole platform integrates without creating new work for your IT, HR, and Operations departments. GMVA’s operating platform is currently deployed inside academic medical centers, large hospitals, and large physician groups across the U.S.
About Our Medical Virtual Professionals
Four-Year College Degrees
Every GMVA specialist holds a four-year college degree, with the communication skills,
critical thinking, and professionalism that come with it.
U.S. Healthcare Experience
Our professionals are trained in U.S. healthcare systems, tools, and terminology so they can integrate into your workflows without extended training.
HIPAA-Certified
Each specialist completes a certified HIPAA training program and adheres to strict privacy and compliance protocols while working in our GMVA Secure WorkZone.
Clear, Professional Communication
GMVA professionals are chosen for clear, articulate English communication that supports a strong patient experience and easy interactions with supervisors and inhouse teams.
Virtual Medical Managers
Our Virtual Medical Managers (VMMs) oversee each engagement to make sure every expectation and performance standard is met.
Trained on Your EHR
GMVA professionals work in the same EHR, scheduling tools, and systems your inhouse team uses. There are no separate environments or reporting to integrate.
Listen to Our GMVA Professionals in Action
The best way to evaluate our specialists is to hear them at work. Below are recordings of our workforce interacting with patients across a variety of everyday scenarios.
WHO WE ARE
Our Mission
GMVA exists to provide a practical, long-term workforce solution that addresses the staffing challenges hospitals, health systems, and large practices face today. We take pride in being a good partner, in making our clients’ lives easier, and in solving the workforce problems hospitals can’t solve alone.
Learn More About GMVA
Find out how our workforce can add the enterprise-level capacity you need without the extra work and fixed overhead you don’t want.
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