Frequently Asked Questions

GMVA is the workforce infrastructure partner for hospitals, health systems, and large physician groups. We provide a new way to solve administrative workload challenges, not by adding more people to manage but by building scalable, flexible capacity that integrates directly into existing operations. GMVA's platform supports financial clearance and authorization management, patient access, and revenue cycle work. 

GMVA operates as an insourcing partner, not an outsourcing vendor. Our specialists work inside an organization’s systems and processes, and our model is built to provide a scalable, long-term solution rather than stop-gap coverage. 

Every GMVA professional works inside the GMVA Secure Work Zone, a controlled environment that prevents screenshots, downloads, and screen sharing. Patient data is protected and can never be exported. 

Every GMVA professional undergoes training to ensure full compliance with HIPAA regulations. This includes in-depth education on patient privacy, data security, and handling protected health information (PHI) securely. We conduct regular compliance audits, refresher courses, and performance evaluations to maintain the highest standards. 

GMVA is one of only three companies in this space with Epic approval for security. Our specialists work directly in the systems your in-house team already uses. There’s no IT integration on your side and no separate reporting to reconcile with your own. 

GMVA bills at one flat rate per specialist, per week, with no tiers or hidden fees. The structure and billing are entirely predictable. 

Yes. Most of our engagements start in a particular area, like pre-authorization management, and expand as the partnership develops. Capacity can be added or shifted as your operational needs change. 

GMVA partners with regional health systems, large hospitals, academic medical centers, and large physician groups across the U.S. We serve any large healthcare organization where the workload has outgrown the in-house staff’s ability to stay in front of it.