AI Agents Call
Autonomous AI agents place and complete complex insurance verification phone calls with payers to confirm CPT-specific coverage, benefits, and requirements.

Automate time-consuming verification workflows while maintaining the human oversight healthcare operations demand.
AI handles the repetitive work while trained GMVA Medical Virtual Assistants remain in the loop from start to finish.
Autonomous AI agents place and complete complex insurance verification phone calls with payers to confirm CPT-specific coverage, benefits, and requirements.
A trained GMVA Medical Virtual Assistant monitors calls in real time to ensure accuracy, quality, and proper documentation.
If a call requires clarification or payer escalation, the MVA can instantly step in and take over the call without interrupting the workflow.
AI can dramatically increase the speed and scalability of administrative workflows. But healthcare operations aren't always predictable.
That's why Vera keeps trained GMVA Medical Virtual Assistants in the loop. Humans monitor the workflow, review the information Vera gathers, handle exceptions, and step in whenever human judgment is needed.
The result: the efficiency of AI with the oversight of an experienced human team.
A trained GMVA Medical Virtual Assistant monitors Vera's workflow in real time.
Information gathered by Vera is reviewed for accuracy and completeness.
When clarification, escalation, or human judgment is needed, an MVA can immediately take over.
Vera brings AI automation and trained human support together to help healthcare teams handle more work without sacrificing visibility, quality, or control.

Automate repetitive portions of complex insurance verification while keeping trained humans in the loop for oversight and exceptions.
Every Vera workflow is supported by trained GMVA Medical Virtual Assistants who monitor performance, review results, and step in when necessary.
Schedule a consultation with our team to see Vera in action and explore how AI, automation, and human-in-the-loop support could improve your insurance verification workflows.