Privacy Policy

Global Medical Virtual Assistants Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words with initial capital letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Company (referred to as either "the Company", "we", "us" or "our") refers to Global Medical Virtual Assistants LLC, 65 LaSalle Rd, Suite 209, West Hartford, CT 06107.
Cookies are small files placed on your device by a website, containing details of your browsing history.
Country refers to Connecticut, United States.
Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Protected Health Information (PHI) means individually identifiable health information subject to HIPAA regulations.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically from your use of the Service.
Website refers to Global Medical Virtual Assistants, accessible from https://gmva.com
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address
First and last name
Phone number
Address, state, province, ZIP/postal code, city
Usage Data

Usage Data
Usage Data may include information such as your device's IP address, browser type, pages visited, time and date of visit, and other diagnostic data. This may also include device information for mobile access.

Tracking Technologies and Cookies
We use cookies, beacons, tags, and scripts to collect and track information and improve our Service. You can instruct your browser to refuse all cookies. However, doing so may limit functionality.

Types of cookies we use include:

Essential Cookies
Notice Acceptance Cookies
Functionality Cookies

For details, refer to our Cookies Policy.

Use of Your Personal Data

We use personal data for the following purposes:

To provide and maintain our Service, including usage monitoring
To manage your Account and access to the Service
To perform a contract with you
To contact you about updates, security notices, or promotions
To provide support and respond to inquiries
For business transfers or service analysis
To evaluate and improve our products, services, and marketing efforts

We may share your data with:

Service Providers for analytics and communication
Business partners for service and promotional purposes
Affiliates under common control
Other users in public areas (with your consent)
Third parties, with your explicit consent
Legal authorities, when required

We may employ third-party companies and individuals for the following purposes:

To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analyzing how our Service is used

These third parties may have access to your Personal Information solely for the purpose of performing the tasks assigned to them on our behalf. They are contractually obligated not to disclose or use the information for any other purpose.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention of Your Personal Data
We retain personal data only as long as necessary for business or legal purposes. Usage Data is typically retained for shorter periods unless needed for security or service improvements.

Transfer of Your Personal Data
Your data may be processed and stored outside your state or country. We take all steps to ensure secure data transfer and protection in accordance with this policy.

Delete Your Personal Data
You can request deletion of your data by contacting us. Some data may be retained as required by law or for legitimate business purposes.

Disclosure of Your Personal Data

Business Transactions
Your data may be transferred in the event of a company merger or sale.

Law Enforcement
We may disclose personal data if required by law or government request.

Other Legal Requirements
We may disclose data in good faith when necessary to:

Comply with legal obligations
Protect rights and safety
Investigate wrongdoing
Prevent liability

Security of Your Personal Data
We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security. When handling PHI, we implement encryption, access control, secure storage, and other HIPAA-compliant safeguards.

HIPAA Compliance

As a provider of services to healthcare professionals and organizations, Global Medical Virtual Assistants complies with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations. This includes the Privacy Rule, the Security Rule, and the Breach Notification Rule.

PHI refers to individually identifiable health information we may receive, maintain, or transmit while providing services. We only use or disclose PHI as permitted under Business Associate Agreements (BAAs) and applicable law.

To maintain HIPAA compliance, we:

Enter into BAAs with covered entities and relevant third parties
Train staff in HIPAA compliance and security awareness
Implement technical, physical, and administrative safeguards
Limit PHI access on a need-to-know basis
Maintain breach response procedures in accordance with HIPAA

If you believe your PHI has been mishandled, please contact us at info@gmva.com.

Children's Privacy
Our services are not intended for children under 13. If we learn that we’ve collected personal data from a child under 13 without consent, we will delete it promptly. We do not knowingly process PHI for individuals under 18 without appropriate authorization.

Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of other sites. Please review their policies before submitting data.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us
If you have any questions about this Privacy Policy, you can contact us:

Email: info@gmva.com

Address: 65 LaSalle Rd, Suite 209
West Hartford, CT 06107

GMVA Privacy Policy