Healthcare Workforce Readiness Assessment

Is your administrative workforce built to keep up?

Identify the capacity gaps that may be limiting operational performance, increasing labor costs, suppressing revenue, or placing additional strain on clinical and administrative teams.

10 questions · approximately 3 minutes

Let's tailor your assessment

Which best describes your organization?

Hospital/Health SystemAssess capacity across your hospital or health system Large Medical Group/Physician PracticeAssess capacity across your practice or medical group

Can your organization maintain critical administrative functions without chronic vacancies, excessive overtime, or temporary labor?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Are staffing shortages usually handled quickly, or do they routinely require existing employees to absorb additional responsibilities?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

If two experienced administrative employees resigned tomorrow, could your organization maintain service levels without disruption?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Are clinicians consistently able to practice at the top of their license without being pulled into administrative tasks?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Can your operation contain administrative strains within the respective operational units, or do they spill over and negatively impact patient-facing care?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Can you consistently avoid staffing shortages that cause delays in prior authorizations, eligibility verification, billing, claims follow-up, or collections?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Are denied claims being resolved promptly before they become aging accounts or preventable revenue leakage?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Can you consistently avoid administrative capacity constraints impacting patient access, scheduling, throughput, or service levels—and thus downstream revenues?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Could your organization absorb a meaningful increase in patient volume without significant administrative hiring?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Are you able to expand services, providers, or locations without administrative staffing becoming a limiting factor?

CoveredWe consistently perform well in this area GapThis area presents ongoing challenges or risk

Assessment complete

Your results are ready.

Enter your information below to view your personalized workforce readiness report.

10/10

areas covered

0 gaps identified

Your results

Workforce readiness report

Your workforce model appears stable and scalable.

Continue monitoring areas of growth, operational pressure, and changes in your local labor market. If there is expansion in your future, anticipated market volatility, or any other dynamics that could warrant workforce flexibility and rapid response, consider a workforce infrastructure partner to keep your gaps to a minimum.

Emerging capacity constraints may be creating inefficiencies, increasing labor costs, or limiting growth opportunities.

While these challenges may not yet be impacting overall practice performance, they can become more difficult and costly to address over time. Many large practices at this stage begin exploring workforce infrastructure strategies that provide greater flexibility, strengthen operational resilience, and reduce dependence on an increasingly constrained labor market.

Practices experiencing multiple workforce gaps are not alone.

Administrative capacity challenges may be impacting practice performance, workforce sustainability, patient experience, and financial outcomes. Practices experiencing multiple workforce gaps often find that traditional hiring strategies alone are insufficient to keep pace with growing administrative demands. A more scalable workforce infrastructure approach can help stabilize operations, improve capacity, and create a stronger foundation for future growth.

Build capacity without continually adding local headcount.

GMVA helps hospitals and health systems integrate scalable administrative capacity directly into existing workflows and EHR environments.

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Build a more resilient workforce model.

Many large medical practices are rethinking how administrative work gets done.

GMVA helps practices build a more resilient workforce model by integrating HIPAA-certified, Epic-approved administrative specialists directly into existing workflows and EHR environments.

The result is expanded capacity, reduced dependence on difficult-to-fill positions, improved operational flexibility, and a greater ability to support growth—without continually adding headcount and at 62% less than FTEs.

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Your workforce model appears stable and scalable.

Continue monitoring areas of growth, operational pressure, and labor market capacity. If acquisitions, accelerated growth, local market volatility, or other dynamics could warrant workforce flexibility and rapid response, consider a workforce infrastructure partner to keep your gaps to a minimum.

Emerging capacity constraints may be creating inefficiencies, increasing labor costs, or limiting growth opportunities.

While these challenges may not yet be impacting overall organizational performance, they can become more difficult and costly to address over time. Many healthcare organizations at this stage begin exploring workforce infrastructure strategies that provide greater flexibility and strengthen operational resilience.

Organizations experiencing multiple workforce gaps are not alone.

Administrative capacity challenges may be impacting operational performance, workforce sustainability, patient experience, and financial outcomes. A more scalable workforce infrastructure approach can help stabilize operations, improve capacity, and create a stronger foundation for future growth.

Category breakdown

Where your workforce model is under pressure

Workforce Stability

0/3 gaps

Clinical Capacity

0/2 gaps

Revenue & Operational Performance

0/3 gaps

Scalability

0/2 gaps

Selected gaps

The areas you identified for attention

A clearer picture of your capacity

Know where the pressure is building.

Explore the operational pressures that can hold your organization back.

Administrative Workload

Understand the strain that everyday administrative tasks place on your team.

Staffing Capacity

Spot gaps in day-to-day support that can leave your staff stretched thin.

Revenue Workflows

Consider where administrative delays may affect cash flow and financial performance.

Readiness to Scale

Assess your ability to support growing demand without adding strain to your team.