Global Medical Virtual Assistants
In this episode of the MGMA Insights podcast, Beth Lachance, CEO and founder of Global Medical Virtual Assistants (GMVA), shares how her company is transforming healthcare staffing with a smart, scalable solution: highly trained virtual assistants who specialize in supporting medical practices.
Beth discusses the growing administrative burdens that today’s healthcare teams face—from front desk overload to back-office inefficiencies—and how GMVA is bridging the gap. With a business model focused exclusively on the medical industry, GMVA offers U.S.-based practices access to top-tier virtual professionals trained in HIPAA compliance, EHR navigation, patient communication, and more.
During the conversation, Beth unpacks:
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Why burnout and staffing shortages are pushing practices to explore virtual options;
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The difference a well-integrated virtual assistant can make in patient experience and team productivity;
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How GMVA ensures seamless onboarding and long-term client success;
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And what sets their medical virtual assistant model apart in a rapidly evolving healthcare landscape.
Whether you're a practice manager, physician, or healthcare executive looking to scale operations without compromising care, this episode delivers practical insights into building a more efficient, resilient healthcare team.
