Building a Business That Lasts with GMVA CEO, Beth Lachance

In this episode of the Building a Business That Lasts podcast, GMVA CEO & Founder Beth Lachance sits down with host Jay Owen to share the remarkable journey of Global Medical Virtual Assistants—from a modest $46,000 in revenue in 2019 to over $16 million in 2024, and what’s next as the company continues to scale.

From Startup to Scale

Beth opens up about the whirlwind of building a high-growth company, why she credits DoorDash for fueling her early hustle, and the powerful lessons she’s learned about scaling sustainably. With over 1,300+ medical virtual assistants placed and counting, Beth reveals what it really takes to grow a company while staying laser-focused on culture, leadership, and purpose.

Highlights from the Conversation:

• Imposter Syndrome & Leadership Growth: How self-doubt helped Beth stay curious, grounded, and focused on learning from both great and flawed leaders.

• Thinking 10X: Why setting a “glass ceiling” of 1,000 MVAs limited her vision—and how she shattered it to aim for 2,500+.

• Building Remote Culture: The systems GMVA uses to keep over 1,300 remote team members aligned through core values and team cohesion—and what happens when someone no longer fits.

• Why the Medical Niche Matters: Beth’s decades of experience in healthcare revealed a major gap—and how COVID-19 forced the medical industry to finally embrace remote staffing.

• The Power of Process: How monthly surveys, skip-level meetings, and HR strategies help GMVA stay ahead of internal challenges with grace and accountability.

• Purpose-Driven Work-Life Balance: Why Beth sees work as a source of joy, and how she teaches her children the value of hard work while staying present for what matters most.