How to Find the Right Virtual Assistants for Your Medical Practice

Our CEO, Beth Lachance, was a featured guest on The Healthcare Entrepreneur Academy Podcast, where she shared her entrepreneurial journey and the mission behind Global Medical Virtual Assistants—a company built to help medical practices thrive through smart delegation and virtual staffing.

In this episode, Beth and Jason dive into:

• Knowing when to delegate: Beth emphasizes the importance of recognizing when it’s time to take something off your plate so you can focus on what only you can do.

• Hiring the right people: Surround yourself with team members who are better than you at what they do—it’s how you grow effectively.

• Scaling through virtual support: GMVA’s Philippines-based medical virtual assistants are highly educated, fluent in English, and trained to take on front-desk admin tasks, new patient intakes, revenue cycle duties, and more.

• Freeing up clinical staff: Nurses and medical assistants should be focused on patient care—not paperwork. Delegating administrative work to VAs allows your in-office team to do what they do best.

• Remote work in medicine: Beth talks about how the pandemic shifted the mindset of medical practices, proving that remote workers can seamlessly support healthcare teams.

• Cultural alignment: The Filipino workforce has proven to be an incredible match for U.S. healthcare in both communication and work ethic.

Beth also shares some hard-earned business lessons, including why it’s important to truly know your business partners and the value of moving on quickly when a hire isn’t the right fit.