AI Agents Call
Agentic AI agents place and complete complex insurance verification phone calls with payers to confirm CPT-specific coverage, benefits, and requirements.

Vera is GMVA’s agentic AI assistant. She works alongside HIPAA-certified GMVA admin specialists to give your practice the capacity of a full-sized internal administrative department, without the burden of building it yourself.
See what Vera can do right now at ASRM →
Booth #1005AI handles the repetitive work while trained GMVA Medical Virtual Assistants remain in the loop from start to finish.
Agentic AI agents place and complete complex insurance verification phone calls with payers to confirm CPT-specific coverage, benefits, and requirements.
A trained GMVA Medical Virtual Assistant monitors calls in real time to ensure accuracy, quality, and proper documentation.
If a call requires clarification or payer escalation, the MVA can instantly step in and take over the call without interrupting the workflow.

Vera handles complex insurance verification calls. Trained GMVA specialists oversee the process, review the information gathered, and bring human judgment to the moments that need it.
A GMVA specialist monitors Vera’s calls in real time and steps in when clarification or escalation is needed.
Information gathered by Vera is checked for accuracy and completeness before the work moves forward.
The GMVA specialist completes the final submission within your established workflow, keeping a person responsible for the last step.
Vera brings AI automation and trained human support together to help healthcare teams handle more work without sacrificing visibility, quality, or control.

Automate repetitive portions of complex insurance verification while keeping trained humans in the loop for oversight and exceptions.
Every Vera workflow is supported by trained GMVA Medical Virtual Assistants who monitor performance, review results, and step in when necessary.
Schedule a consultation with our team to see Vera in action and explore how AI, automation, and human-in-the-loop support could improve your insurance verification workflows.